Shipping policy

Gemini said

Here are the shortened versions for your store, WV Lume.

1. Return & Refund Policy

  • Returns: Items must be returned within 7 days of delivery.

  • Condition: Products must be unopened, unused, and in original packaging due to hygiene reasons.

  • Process: Contact us via WhatsApp/Email with your order number. Once approved, we will process your refund.

  • Non-Returnable: Sale items and opened skincare products cannot be returned.

2. Terms of Service

  • Agreement: By purchasing from WV Lume, you agree to our terms.

  • Products: We strive for accuracy, but results from skincare products may vary.

  • Pricing: Prices are subject to change without notice.

  • Liability: We are not liable for any misuse of products once they are delivered.

  • Governing Law: These terms are governed by the laws of Pakistan.